SCOPE OF THIS PRIVACY NOTICE

This Notice applies to individuals, anywhere in the world, who interact with our websites or use our services.
This Privacy Notice covers our global privacy and information practices and applies to our websites, products and related services.
Essencore Limited may process the Personal Information of customers, partners, vendors, employees, applicants, visitors, or other individuals who are affiliated or seeking an affiliation with Essencore Limited (“Individuals”). This Privacy Notice applies to these Individuals regardless of their geographic location during their interactions with us.

TYPES OF INFORMATION WE COLLECT

We collect information that relates to you and your interactions with us.

A. Personal Information You Provide.

• When you interact with us, we may collect information that can be used to identify you, such as your name, shipping/billing address, email address (“Personal Information”).
• Providing us with some Personal Information may be required in order for you to interact with us or to use our products and services.
• You may be invited to provide additional Personal Information to personalize your interactions with us and your use of our products and services.

B. Personal Information from Third Parties.

• If you interact with us through a third party, we may receive Personal Information from that third party when you have consented for them to share it with us.
• We may use third party services to supplement, validate or increase the accuracy of Personal Information that you give to us.
• The Personal Information that you share with third parties is not controlled by us or covered by our privacy practices. We encourage you to review third party policies and privacy settings so that you understand how the Personal Information you share with them may be used or shared with others.

C. Automatic Functional Information.

We may automatically collect some usage information when you interact with us. For instance, we may use cookies and other tracking technologies to automatically collect technical information, such as URL, cookie data, IP address, device type, unique device IDs, device attributes, network connection type (e.g. WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, operating system, and products and services information.

HOW WE USE YOUR INFORMATION

A. For Servicing.

• We may use your Personal Information to resolve customer service questions you may have about our products and services and to follow up with you about your experience.

B. To Communicate with You.

• We may use your Personal Information to communicate with you about our products and services and to share offers for third party products and services that we think you may find useful.

C. To Improve and Develop New Products and Services.

• We may use your Personal Information to personalize your interactions and experiences with us.
• We may use your Personal Information to improve the quality of and to develop new products and services.
• We may use any information you give to us in surveys or other forms of feedback.
• We may combine your information with that from other customers in order to better understand our products and services and how we may improve them.

D. To Provide Our Products and Services and Operate Our Business.

• We may use your information to operate our business, including fulfilling your requests, providing you with technical or customer support, and to help us protect our products and services, including to combat fraud and protect your information.
• We may conduct research using your information alone or in combination with that of other customers. When we share that research outside of us for research, academic, marketing and/or promotional purposes, we do so in an aggregated or deidentified way such that no individual person or household is identifiable.

E. No Sale of Your Information.

• We does not sell and has not within the past 12 months sold the Personal Information we collect, process or store about Individuals.
• We also do not permit our authorized third-party partners to sell the Personal Information we collect, process, store or share about Individuals.

HOW WE SHARE YOUR INFORMATION

We will only share your information as we have described in this Privacy Notice, and only (i) in accordance with your consent and elections, (ii) to comply with legal obligations, (iii) to protect and defend us, (iv) as part of a corporate transaction, or (v) as de-identified or aggregated information. This sharing does not include selling, renting, using or otherwise disclosing your information for commercial purposes.

A. Third Party Service Providers.

We may share your information, including Personal Information, with third party service providers who we contract with to help us provide our products and services and operate our business, including fulfilling your requests, providing you with technical or customer support, and helping us protect our products and services, including to combat fraud and protect your information. These third parties are required to maintain the confidentiality of information we provide to them, only act on our behalf and under our instructions, and only use the information for purposes of the product or service they are providing to us.

B. Information Sharing Between Our Entities.

This Privacy Notice applies to all territories and data subjects, meaning that your information is shared with and among our affiliates and subsidiaries. Except where prohibited by law, regulation, or a contractual obligation, we share your information across us to support our business operations, to enhance your experiences with our products and services, to improve your interactions with us, and to help detect and prevent fraud.

C. Following the Law and Protecting Us.

We may share your information with courts, law enforcement or regulatory agencies, or other government bodies when we have a good faith belief we are required or permitted to do so by applicable law, regulation, or legal process. We may also disclose your information if we believe it is appropriate to protect the rights, property or safety of us and our products and services, or to protect or assist others as required by law or contract.

D. Credit Reporting.

We may share information about your creditworthiness with credit bureaus, consumer reporting agencies, and card associations. Late payments, missed payments, or other defaults on your account may be reflected in your credit report and consumer report. We may also share your information with other companies, lawyers, credit bureaus, agents, government agencies, and card associations in connection with issues related to fraud, credit, or debt collection.

E. Sale of Our Business.

If we sell, merge, or transfer any part of our business, information about you may be shared, sold or transferred as part of that transaction. We may also share your information with current or future corporate parents, subsidiaries or affiliates.

F. De-identified or Aggregated Data.

We may de-identify or aggregate your information, alone or in combination with other individuals’ information, and share such de-identified or aggregated information freely.

G. With your Consent.

Other than as set out above, we may also share your information for other purposes with your consent or at your direction.

DATA TRANSFERS

Where permitted by applicable law, we may transfer, process or store your Personal Information in any country or region where we have facilities, business operations, or in which we engage service providers. By using our site or our products and services, you consent to the transfer of your Personal Information to, and the processing and storage of your Personal Information in, countries outside of your country of residence or the point of collection.

Some countries may have data protection laws that are different from the laws of your country. However, we have adopted appropriate safeguards to require that your Personal Information remains protected when it is being transferred, processed and stored.

Please Contact us to learn more about your rights with respect to data transfers and to request access to, limit the use of, or limit the disclosure of, your Personal Information. If you make a request that involves Personal Information, you will need to provide certain authentication and verification information for us to respond to your request.

CONNECTING WITH THRID PARTIES

We may have third party merchants or service providers hosted in this Website which are operated by third party merchants or service providers. If you want to use, order or receive any services and/or products from any of them, you may refer to such merchants’ or service providers’ privacy policies and practices and shall take the risk that your personal data, once provided to any of such merchants or service providers, will be beyond our control and thus outside the scope of protection afforded by us.

DATA RETENTION AND YOUR ACCESS RIGHTS

You may have the right to exercise certain data protection rights, including the right to request the deletion, amendment of or access to your information. These rights may depend on the country or region in which you are resident. You may always contact your local data protection authority regarding the use of your information. We will not discriminate against you for exercising your privacy rights.

A. Data Retention.

We retains and uses your information in accordance with and as permitted by applicable law and regulations:

• We will retain your information as long as necessary to serve you, or as otherwise needed to operate our business.
• We may continue to communicate with you about our products and services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have elected to not receive marketing communications from us.
• We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones.
• We will retain and use your information as required by applicable regulations and our records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.

B. Responses from Us.

We respond to all requests from individuals regarding the exercise of their data protection rights in accordance with applicable data protection laws. Your data protection rights may vary depending on the country or region in which you are located, but generally include:

• Accessing, correcting, updating, or requesting deletion of your information;
• Objecting to or asking us to restrict the processing of your information;
• Requesting the portability of your information and providing same in a timely manner and at no charge;
• Electing whether or not to receive marketing communications from us;
• Withdrawing your consent at any time for us to collect or process your information (noting that such withdrawal will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect otherwise lawful processing).

C. Data Controller.

We are considered to be a “controller” of your information under data privacy regulations. Other entities may also act as controllers of your information, and you should contact them if you have any questions about how they use your information.

SECURITY OF YOUR INFORMATION

We provide reasonable and appropriate security measures in connection with securing Personal Information we collect.
Keeping your Personal Information safe is important to us.

• Constantly work to update our security practices to implement the best accepted methods to protect your Personal Information and review our security procedures carefully.
• Comply with applicable laws and security standards.
• Securely transmit your Personal Information.
• Train applicable employees and contractors on data privacy and require them to safeguard your data.
• Transmit, store, protect, and access all cardholder information in compliance with the Payment Card Industry's Data Security Standards.

How We Deal with Children’s Personal Data

You shall consult your parent or guardian before giving us your personal data if you are under the age of eighteen (18). If we find out that you are under the age of eighteen (18) and we have not received consent from your parent or guardian to give us your personal data, we will take steps to delete your personal data.

CHANGES TO OUR PRIVACY NOTICE.

We may make changes to our Privacy Notice or our supporting privacy procedures at any time.

From time to time, we may change or update this Privacy Notice. We reserve the right to make changes or updates at any time and without prior notice to you.

If we make material changes to the way we process your Personal Information, we will provide you notice by posting the most current version of this Privacy Notice on our websites. Please review any changes carefully.

If you object to any changes and no longer wish to use our products and services, you may cease use of our products and services. All changes to our Privacy Notice are effective immediately upon posting and your continued interaction with us or your use of our products and services after posting an updated Privacy Notice shall constitute your consent to all changes.

HOW TO CONTACT US.

If you have questions or comments about this Privacy Notice, you may contact us by email below.
Email: privacy@essencore.com